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Privacy Policy

Last Updated: August 11, 2026

Pee Dee IceCats (“Pee Dee IceCats,” “IceCats,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting peedeeicecats.com (the “Site”).

This Privacy Policy explains what information we may collect through the Site, how we may use and share that information, and the choices available to you.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form;

  • Request information about season tickets, group tickets, events, partnerships, or other IceCats programs;

  • Subscribe to email communications or other updates;

  • Participate in promotions, contests, surveys, or similar activities; or

  • Otherwise communicate with us.

Depending on how you interact with the Site, this information may include your name, email address, telephone number, group or organization name, event information, ticket interests, and any information you choose to provide in a message or form submission.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically by our website, hosting providers, analytics providers, or other technology partners.

This information may include:

  • Internet Protocol (IP) address;

  • Browser and device type;

  • Operating system;

  • Pages viewed and links clicked;

  • Referring website or source;

  • Approximate geographic location based on IP address; and

  • Date, time, and duration of Site visits.

We may use cookies and similar technologies to collect this information and help operate, secure, analyze, and improve the Site.

How We Use Information

We may use information collected through the Site to:

  • Respond to questions, requests, and inquiries;

  • Follow up regarding season tickets, group outings, partnerships, events, and other IceCats programs;

  • Provide information about games, tickets, merchandise, promotions, events, and team activities;

  • Send communications you have requested or agreed to receive;

  • Understand how visitors interact with the Site;

  • Improve the Site and the fan experience;

  • Maintain the security and proper operation of the Site;

  • Prevent fraud, abuse, or unauthorized activity; and

  • Comply with applicable legal requirements.

Cookies and Similar Technologies

The Site may use cookies, pixels, and similar technologies to provide website functionality and understand how visitors use the Site.

Cookies are small data files stored on or associated with your browser or device. They may be used for purposes such as:

  • Maintaining Site functionality;

  • Remembering preferences;

  • Measuring Site traffic and performance;

  • Understanding how visitors navigate the Site; and

  • Supporting embedded content or third-party website features.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Site.

How We Share Information

We do not knowingly sell personal information for monetary compensation.

We may share information in the following circumstances:

Service Providers

We may share information with companies and individuals that provide services on our behalf, including website hosting, website development and maintenance, form processing, analytics, email communications, technology support, and other business services.

These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Ticketing and Merchandise Providers

Some transactions and services available through links on the Site are provided by third parties.

For example, ticket purchases may be completed through third-party ticketing services, and merchandise purchases may be completed through a separately operated online store.

When you leave the Site and provide information directly to a third-party service, the collection and use of that information is governed by that third party’s privacy policy and terms.

Legal and Safety Purposes

We may disclose information if we believe disclosure is reasonably necessary to:

  • Comply with applicable laws, regulations, court orders, subpoenas, or other legal processes;

  • Respond to lawful requests from governmental authorities;

  • Protect the rights, property, or safety of the Pee Dee IceCats, our fans, Site visitors, employees, or others; or

  • Detect, investigate, or prevent fraud, security incidents, or other unlawful activity.

Business Transactions

Information may be transferred in connection with a merger, acquisition, reorganization, financing, sale of assets, change in ownership, or similar business transaction involving the Pee Dee IceCats or the operation of the Site.

Third-Party Websites and Services

The Site may contain links to websites and services operated by third parties, including ticketing providers, merchandise stores, social media platforms, sponsors, partners, venues, and other organizations.

We do not control the privacy or security practices of these third parties. When you visit a third-party website, your use of that website is subject to its own privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Social Media

The Pee Dee IceCats may maintain accounts or pages on third-party social media platforms.

Information you choose to post publicly or submit through those platforms may be collected and processed by the applicable social media provider according to its own privacy practices.

Your interactions with IceCats social media accounts may also be visible to other users depending on your privacy settings and the functionality of the applicable platform.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information under our control from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, electronic transmission, or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or through the Site.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, respond to requests, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the nature of the information and the reason it was collected.

Your Choices

You may choose not to provide personal information through the Site. However, doing so may prevent us from responding to certain requests or providing certain services.

If you receive promotional emails from us, you may opt out of future promotional communications by following the unsubscribe instructions contained in those emails or by contacting us.

You may also use your browser settings to control or disable certain cookies.

Your Privacy Rights

Depending on where you reside and applicable law, you may have rights regarding personal information that we maintain about you. These rights may include the ability to request access to, correction of, or deletion of certain personal information.

To submit a privacy-related request, contact us at info@peedeeicecats.com.

We may take reasonable steps to verify your identity before processing a request and may decline or limit requests where permitted by applicable law.

Children’s Privacy

The Site is intended for a general audience and is not directed specifically to children under the age of 13.

We do not knowingly collect personal information online directly from children under the age of 13 without appropriate parental or legal guardian consent when such consent is required by law.

If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us through the Site without appropriate consent, please contact us at info@peedeeicecats.com so we can review the information and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Site, practices, services, technology, or applicable requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Pee Dee IceCats
3300 W Radio Dr
Florence, SC 29501
Email: info@peedeeicecats.com
Phone: 843-619-7825